Privacy Policy

At GenzoAI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our Service, including:

• Name and email address
• Account credentials
• Payment information (processed securely via Stripe)
• Profile information and preferences

Usage Data

We automatically collect certain information when you access the Service:

• IP address and browser type
• Device information
• Pages visited and features used
• Generation history and prompts
• Time and date of access

Third-Party Login Data

If you choose to sign in using Google or GitHub, we receive:

• Your name and email address
• Profile picture (if available)
• Unique identifier from the provider

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and manage your account
• Send transactional emails (receipts, notifications)
• Respond to your comments, questions, and support requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Third parties that help us operate our Service (payment processors, hosting providers, AI providers)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure payment processing via PCI-compliant providers

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

Generation history may be retained for a limited period to provide you with access to your content. You can request deletion of your data at any time.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data
• Objection: Object to certain processing of your data

To exercise these rights, please contact us using the information below.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Analyze site traffic and usage
• Improve user experience

You can control cookies through your browser settings. Note that disabling cookies may affect Service functionality.

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@genzoai.com
• Contact Form: Contact Us